Train the Trainer Certification
Clients that have implemented the Khoury Group program for an extended period take advantage of this offering to become certified in the areas of customer service and sales.
This Institute provides not only the highest level of applied expertise, but also facilitates the most extensive knowledge transfer methodology to the client. It also provides continuing certification through adherence to stringent testing as well as customer service and sales standards.
The purpose of the Train-The-Trainer is to prepare clients for total implementation of our program principals and practices by teaching client designated employees how to facilitate Khoury Group seminars and workshops.
With all Khoury Group Institutes, participants are provided with hard copy course materials, inclusive of workbooks, PowerPoint presentation(s), leader’s guide(s), and some pre-course assignment(s). The delivery structure is highly participatory, a blend of lesson, group discussion, verbal/written exercises and behavior modeling. The crowning success of this experience will be determined by the participants’ ability to find immediate application for the skills learned; so much of the course will focus on skills modeling exercises.
A typical Train the Trainer agenda for one course:
Day 1:
- Objectives and Agenda
- Step-by-Step
- Simulation of seminar/workshop (presented by Khoury Group facilitator)
- concurrent review of program materials (workbook, PowerPoint, leader’s guide, etc.) for clarification and consistency of message
- What’s My Line?
- Facilitator provides participants with their presentation assignments for mock facilitation of seminar/workshop opening, program sections(s), and closing sections
Day 2:
- Working the Room
- Presentation tips (delivery techniques and logistics)
- Participant Presentations (videoed mock facilitation and feedback)
Day 3:
- Participant Presentations (videoed mock facilitation and feedback)-continued
Day 4:
- Participant Presentations (videoed mock facilitation and feedback) - completion
- One-To-One Consultation (individual sessions with KG facilitator)
- Certificate of Completion Presentations