The Khoury Group Institute
This comprehensive program allows frontline supervisors and managers to "get out of their day to day environment" to gain an uninterrupted and comprehensive understanding of the Khoury Group methodology. It helps participants obtain key tangible tools and techniques necessary to effectively achieve sustained performance, customer satisfaction, and leadership skills.
Institutes may be conducted for individual companies or groups with similar roles in non-competing markets from different companies. During the institute, participants will address current issues faced by supervisors and managers and learn best practices within the sales and service environment.
Some of the key topics covered in the Khoury Group Institutes are as follows:
- Maintaining Sales Performance
- Decreasing overhead and labor costs
- Improving Operational Efficiency
- Mentoring the Frontline Management Team
- Team Building
- Maximizing on the Customer Experience
- Achieving a true Sales and Service Culture
- Implementing the Intensive Coaching Model
- Retaining Top Performers
- Managing Business Change Proactively
- Creative and Entrepreneurial Thinking